Cloud Telephony Solutions Provider Delhi & Kolkata

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A SMART, MULTIMODAL, MULTI-FUNCTIONAL, FLEXIBLE, SCALABLE, SECURE AND RELIABLE SUITE OF CLOUD BASED COMMUNICATION SOLUTIONS.

It is a Sophisticated Smartflow of Digital Connectivity, Business Intelligence and Productivity

Why Smartfolio

Anytime, Anywhere Communication

- Allows business minds to go farther from their cubicles

- Frees employees from their desks

- Allows employees to communicate on the go

Anytime, Anywhere Communication

Get Business Intelligence

- Reports and analytics to track agent/project progress

- Call notes, live calls and data insights

- Voice-to-text, keyword mapping and sentiment analysis

Get Business Intelligence

Reduce Operational & Capital Costs

- No bulky infrastructure and storage, only cloud and phone

- Works across devices from landlines to smartphones

- No infrastructure and maintenance cost

Reduce Operational & Capital Costs

On-demand scalability

- Ultra-flexible, enables you to adapt quickly

- Works efficiently in changing business conditions

- No infrastructure and maintenance cost

On-demand scalability

Enterprise Grade Security & Reliability

- RESTful API features: Click2Call and number masking

- Business continuity with 99.5% uptime

- Customisable admin portal and access rights

Enterprise Grade Security & Reliability

Enhanced Customer Experience

- Provides seamless and frictionless customer experience

- AI manages call routing with smart IVR menus

- Plug-n-Play API integrations with multiple applications

Enhanced Customer Experience

Smartflo Solutions Suite

INTEGRATED TOLL FREE COMMUNICATION

Single platform solution for an integrated communication suite Built-in Virtual PBX powered by sticky agent and barging / whispering / transfer

Uses same pilot number for both outbound and inbound flow API and webhook advanced integration and reporting

HOSTED CONTACT CENTER

Complete Call Center Operations Management suite Inbound and outbound, progressive and preview dialing Built-in CRM integrations for a seamless experience Sentiment analysis and word-cloud powered analytics

OUTBOUND MARKETING SOLUTIONS

Integrated Marketing platform for all Outbound Campaigns Voicemail transcription supported by text to speech personalized messages

Customized campaign flow which can be fed back into IVR flows OBD prompts with DTMF inputs that can be coupled with API integration to dip into any database.

HOSTED CALL CONNECT

Complete virtual PBX environment

Outbound and inbound calling with call patching

User management with role based access

API and webhook, detailed call logs and call management dashboard

MULTI-LEVEL IVR

Outbound and Inbound Call Management suite with customised routing functions

Sticky agent coupled with barging/whispering/transfer

Uses same pilot number for both outbound and inbound flows

API and webhook integration with number masking for secure interactions

MISSED CALL SOLUTIONS

Never miss a call from your customers

Bespoke IVRs for missed calls

Automated call backs and scheduled SMS

Integrated email reports

CLICK2CALL SOLUTIONS

Integrated single click based communication for end customers

Website and panel integration which can feed into the IVR flow

OTP based calling and verification solution for agent call patching

Number masking for customer privacy at all ends

Smartflo Solution Suite Options

Smartflo Hosted call Connect

Call patching with details of calling agent, call duration, missed call, call back & tacking.
Client Number Masking for agent
ACD
Standard IVR
Encrypted Communication
CTA Pop-Ups
Multi Campaigns
Basic Reports Available

Smartflo Multi-level IVR

Multi Level IVR
SMS Integration
API Integration
Dual Authentication for Agent
Web RTC
Customized Access to portal
Agent Status toggle
Call Us Filters
Customized reports with email Integration

Smartflo Hosted connected center

Text to Speech
Call barging & whispering
Sticky Agent

Have a pre-sale question for our packages?

Online Chat

Sarvo Teleweb

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Digital Solutions for your Business| Smart Device-Vehicle GPS Tracking System | Sarvoteleweb

Professional Web Hosting ALL Hosting Features

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Windows Web Hosting

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Professional E-Mail Hosting E-Mail Hosting Features

Google Workspace

Enterprise Email

Business Email

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Sitelock

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CLOUD TELEPHONY - SMARTFOLIO

Starting price from

Why Smartfolio

Anytime, Anywhere Communication

Anytime, Anywhere Communication

Get Business Intelligence

Get Business Intelligence

Reduce Operational & Capital Costs

Reduce Operational & Capital Costs

On-demand scalability

On-demand scalability

Enterprise Grade Security & Reliability

Enterprise Grade Security & Reliability

Enhanced Customer Experience

Enhanced Customer Experience

INTEGRATED TOLL FREE COMMUNICATION

HOSTED CONTACT CENTER

OUTBOUND MARKETING SOLUTIONS

HOSTED CALL CONNECT

MULTI-LEVEL IVR

MISSED CALL SOLUTIONS

CLICK2CALL SOLUTIONS

Smartflo Solution Suite Options

Smartflo Hosted call Connect

Smartflo Multi-level IVR

Smartflo Hosted connected center

Have a pre-sale question for our packages?

Sarvo Teleweb

Professional Web Hosting
ALL Hosting Features

Professional E-Mail Hosting
E-Mail Hosting Features

Web Security
Security Features